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Oz Property Support – Your Partner in Strata Management
Oz Property Support – Your Partner in Strata Management
At Oz Property Support Pty Ltd, we are dedicated to delivering top-tier strata management services that enhance both the value and operational efficiency of your property. We invite you to explore how our proactive approach can make a difference in your community.
Who We Are
Who We Are
Oz Property Support is a leading ethical service provider in strata management within the Australian Capital Territory. Our team comprises experienced strata managers, trust accountants, construction managers, and strata specialists committed to delivering excellence. We offer a comprehensive and holistic approach to managing your property, ensuring every aspect is covered with the utmost professionalism and attention to detail.
Our Unique Approach
Our Unique Approach
At Oz Property Support, we understand that each property is unique, with its own challenges and needs. That's why we take a strategic, proactive approach to strata management, ensuring efficient and effective service delivery:
Financial Expertise: From budgeting to levy administration, we provide meticulous financial management to safeguard your property’s financial health.
Proactive Maintenance: Our robust maintenance schedules and network of trusted tradespeople keep your property in top condition and address issues before they escalate.
Compliance Assurance: We ensure full compliance with all legal and regulatory obligations, protecting your investment and minimising risk.
Conflict Resolution: We offer expert mediation to resolve disputes quickly and amicably, preserving community harmony.
Transparent Communication: Regular updates and open access to information keep all owners informed and engaged.
Our Services
Our Services
We provide a full suite of strata management services designed to meet all your property needs:
Administrative Management: Comprehensive handling of all administrative tasks, including meeting coordination, records management, and statutory compliance.
Financial Services: Detailed financial reporting, budget management, and transparent handling of all financial matters.
Building Maintenance: Proactive scheduling and management of maintenance and repairs to minimise disruptions and maintain high standards.
Emergency Response: 24/7 emergency management to address urgent issues promptly and effectively.
Supplier Payments: Timely coordination and processing of weekly payments to suppliers to ensure smooth operations.
Leveraging Technology for Better Management
Leveraging Technology for Better Management
We use state-of-the-art technology to enhance our services and streamline communication:
Property Management Software: Provides real-time access to property data and financials, ensuring you always have the most accurate information.
Google Workspace: Facilitates efficient communication and document management among all stakeholders.
Client Portal: Offers easy access to essential documents, financial statements, and management reports.
Communication Channels: Formal communication through email and dedicated WhatsApp groups for quick and easy collaboration.
Comprehensive Building Maintenance
Comprehensive Building Maintenance
Maintaining a property’s physical environment is complex and demanding, especially for taller and more intricate buildings. At Oz Property Support, we have built long-term relationships with a network of trusted tradespeople who provide both preventative and reactive maintenance services. Our goal is to ensure that every aspect of your property is well-maintained and efficiently managed, with a focus on quality outcomes, prompt responses, and cost-effectiveness.
Our Commitment to Transparency
Our Commitment to Transparency
Transparency and accountability are at the heart of everything we do. We do not accept commissions from third-party contractors, ensuring that all recommendations are impartial and solely in the best interests of your property and its owners.
Flexible and Competitive Fees
Flexible and Competitive Fees
We offer a transparent fee structure that covers all essential services with no hidden costs. Our annual management fee is competitive, ensuring you receive high-quality service without unexpected expenses. We also offer flexible agreement terms to suit your needs.
24/7 Emergency Support
24/7 Emergency Support
Emergencies don’t wait for business hours, and neither do we. Our clients have 24/7 access to report emergencies directly to our team, who are ready to manage urgent repairs, triage situations, and oversee resolutions anytime—day or night.
Additional Services
Additional Services
We also provide additional services to meet your specific requirements, such as:
Lodgement of statutory forms and documentation.
Asset management for major replacements or renewals.
Preparation and issuance of necessary certificates and documents.
Comprehensive emergency response management.
Levy arrears and compliance management.
Legal support and representation for tribunal hearings.
Why Choose Oz Property Support?
Why Choose Oz Property Support?
Choosing Oz Property Support means partnering with a team that is dedicated to maintaining the highest standards of service. We work closely with the Executive Committee and all property owners to ensure your property is managed efficiently, enhancing the living experience for all residents and safeguarding your investment.
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